If your password has been lost or does not work the first time, click “Lost Your Password?“.
Please note: For emails from @sympatico.ca, please contact the office for a new password.
Click Here to Email the Merx Office for Support and Help with your Account
After requesting a new password:
- An email will be sent to you to confirm your intent to generate a new password. In that first email, click on the link to confirm the request.
- Please wait for a second email, which will contain a new generated password. Use that generated password to login.
If you request a new account, you will receive an email, within 24 hours, confirming that you have successfully registered. After receiving a confirmation email, you can log in with the username and password that you have created. Please record your selected username and password (minimum 8 characters).